Shipping policy

- Shipping details are provided soon after your order is placed. For urgent shipping needs, please contact us at vaij@vamadesigns.com before placing the order to ensure we can accommodate shipping within your timeframe.

- Shipments within the US are complimentary, International shipments, however will be charged according to the destination.

- The customer is responsible for payment of all duties or taxes imposed by the destination country for delivery.

- All ready-to-ship items will be sent out in 2-4 business days. All made-to-order pieces will ship out in 2-10 weeks.

- Our Shipping carriers are USPS, UPS and FedEx. To request a change in shipping address before your order ships, please contact us promptly. We'll make every effort to accommodate your request. Once your order is in transit, we cannot redirect it. In such cases, please contact the carrier with your tracking number for any special delivery instructions.

- If you face any questions or problems during check out, please email vaij@vamadesigns.com or call on +1 650-241-8560 and we will do our best to resolve the issue. We will make reimbursements for returns without undue delay, and not later than: (i) 30 days after the day we received back from you any goods supplied; or We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.